Our Response Plan for COVID-19

posted on Tuesday, March 17, 2020 in Dealer News

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The health and safety of our employees and customers is our top priority.

We continue to actively monitor federal, state, and local communications regarding the COVID-19 outbreak. During this unusual time, we’re proud of our employees’ flexibility and commitment to providing high-quality service to our customers.

We want to assure our customers we have precautionary measures in place to ensure we’re available when you need us.  All Sunshine stores will continue to be open as normal as long as we’re permitted.

Please know if you prefer an “at home” shopping experience, you can request equipment quotes, parts, and service right here on our website.

What We Are Doing

  • We are open for business. It is our understanding that essential businesses such as ours shall remain open. 
  • We have enhanced our cleaning procedures at all locations and are educating our teams on best practices recommended by the CDC. 
  • We are requiring all employees to stay home if sick and to work from home if feasible, and we are canceling all non-essential travel and events.
  • Please be understanding with our people when it comes to social distancing. If our technicians, parts people or salespeople become sick, they can’t serve you. We are instructing our team members to strictly abide by the CDC guidelines, not to shake hands and to keep a proper distance from others.

Best Regards,

Rob Richter

CEO

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Online Ordering

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Take Advantage of Our Customer Portal

Our MySUNSHINE portal allows us to extend our dealership’s services via the comfort of your home! For your convenience, it offers around-the-clock ability to access your account and equipment information, schedule service, order parts, and print out copies of individual invoices. 

New Equipment 

Please 'request a quote' on pieces of equipment or specials and a salesperson will contact you as soon as possible. 

Free Delivery is offered when you purchase select models ONLINE.

Parts - Curbside Contactless Service 

Curbside Service will be available beginning Wednesday, March 18, 2020.

Here’s how it works:

Shop. When shopping online, select 'pick up in store'. You can also call in order to store.

Drive. Upon confirmation of order status, drive to your store and park at the main entrance.

Call. Call the store and notify the person on the phone that you are here to pick up parts order.   

Deliver. A teammate will deliver the order to your vehicle.

Our location information can be found here!

If you have any questions regarding this information, please contact us.